Signs that you need a Lean healthcare solution:
- Low patient satisfaction scores (Press Ganey)
- Inefficient patient flow (crammed waiting rooms)
- High clinician stress and turnover
- Wasted use of professional time (fetching supplies, searching for things)
- High infection rates
- High labor costs
- Resistance to change
Signs that you need an EMR/EHR training solution:
- Slow adoption of new technologies
- Duplicate record keeping (paper and electronic records)
- Frustration with the records system due to inefficient training
- Resistance to change
- Patients complain that providers focus more on screen than on patient care
